Thank you for visiting and shopping Hello to Heaven. Following are the terms and conditions that constitute our Shipping Policy.


SHIPMENT PROCESSING TIME

Due to the nationwide COVID-19, package delivery times may possibly be extended.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on Sundays or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

The above are processing times and do not account for the time the package is in transit


SHIPPING RATES & DELIVERY ESTIMATES

Shipment method Estimated delivery time Shipment cost
USPS 7-10 business days FREE

Delivery delays may occasionally occur.


SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Hello to Heaven ships to addresses within the U.S.


SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s), if over $25.00. The tracking number will be active within 24 hours.


DAMAGES

If your order arrives damaged, please email us at Greetings@Hellotoheaven.com


INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S.


PLEASE NOTE:

Hello to Heaven is not responsible for items lost in transit.